Returns Center

Start with an order number Start with an email address
gift-icon Created with Sketch. Returning a Gift?

How it Works

Select the items to return

Get a refund confirmation

Send it off within 14 days of initiating return

Common Returns Questions

COVID-19 Note

We're currently experiencing delays processing returns due to COVID-19. If your package was returned to you, please reach out to us at eshop@agolde.com. Please allow 5-7 business days for a response. Our apologies for the inconvenience.

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 10 business days.

What items are returnable?

  • Items purchased in the last 30 days.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
Powered by